Shipping policy

Shipping Policy

Effective Date: [Insert Date]

Thank you for shopping with Fancy Plush Cosmetics. We are committed to processing and shipping your order as quickly as possible. Please review our Shipping Policy below for important information regarding order processing, delivery, and shipping responsibilities.

Order Processing

  • Orders are processed within 1–3 business days after payment is received and verified.

  • Business days are Monday through Friday, excluding weekends and holidays.

  • During product launches, promotions, holidays, or periods of high order volume, processing times may be extended.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information, when available.

Shipping Rates and Delivery Times

Shipping costs are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: 1–3 business days (if available)

Please note that delivery estimates are not guaranteed and may vary due to factors outside our control.

Shipping Delays

Fancy Plush Cosmetics is not responsible for shipping delays caused by:

  • Weather conditions

  • Carrier service interruptions

  • Customs processing

  • Incorrect or incomplete shipping information

  • Natural disasters

  • Holidays or peak shipping seasons

  • Other circumstances beyond our reasonable control

Delivery dates provided by carriers are estimates only.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided:

  • We are not responsible for lost or delayed packages.

  • Additional shipping fees may apply if the package is returned and requires reshipment.

  • Orders cannot be modified once they have been processed for shipment.

Please carefully review your shipping information before completing your purchase.

Lost, Stolen, or Missing Packages

Once an order has been shipped and transferred to the carrier, ownership and responsibility for the package pass to the customer.

Fancy Plush Cosmetics is not responsible for:

  • Lost packages

  • Stolen packages

  • Packages marked as delivered by the carrier

  • Delivery errors made by the shipping carrier

If your package is lost or marked as delivered but cannot be located, please contact the shipping carrier directly to file a claim or investigation.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery at fancyplushcosmetics@gmail.com.

Please include:

  • Your order number

  • A description of the damage

  • Clear photos of the damaged product and packaging

We will review the claim and determine an appropriate resolution.

International Shipping

At this time, Fancy Plush Cosmetics only ships within the United States.

 

Order Tracking

Tracking information will be provided via email once your order has shipped.

Please allow up to 24–48 hours for tracking updates to appear in the carrier's system.

Returns and Refunds

All sales are final.

Due to the nature of our cosmetic products and for hygiene and safety reasons, we do not offer refunds, returns, or exchanges.

Please review our Return Policy for additional information.

Contact Us

If you have questions regarding your order or this Shipping Policy, please contact us:

Fancy Plush Cosmetics
Email: fancyplushcosmetics@gmail.com
Website: www.fancyplushcosmetics.com

Thank you for supporting Fancy Plush Cosmetics. We appreciate your business and look forward to serving you. 💕